1. How can I cancel my order?
To request an order cancellation, please contact us immediately after placing the order.
Call / WhatsApp: +91 7002780368
Please note:
- Digital products (PDFs / soft copies) cannot be cancelled once delivered.
- Cancellation is possible only before dispatch in case of handwritten or courier-based products.
More Questions Under Ordering & Purchasing
2. Can I purchase your books from a local bookstore or supplier?
Currently, our books and study materials are available only through direct order with our
institute.
For special requests or bulk requirements, you may contact us for assistance.
3. Is Cash on Delivery (COD) available for assignments?
No. Cash on Delivery is not available for assignments or digital products. COD may be available only for selected physical books, subject to availability and location.
4. Handwritten Assignments – Can I buy PDF, hard copy, or both?
Yes. Depending on availability, students may choose:
- PDF (Soft Copy)
- Handwritten Hard Copy by Courier
- Both PDF + Hard Copy
Delivery mode and charges depend on subject, programme, and location.
5. How can I inform you that the payment has been made?
After payment, please share the payment screenshot/transaction ID via:
- WhatsApp: +91 7002780368
- Email:: helpdeskkiecofficial@gmail.com
This helps us process your order faster.
6. What if a required book or material is out of stock?
If any book or material is temporarily unavailable, we will:
- Inform you in advance
- Suggest an alternative (if available)
- Process the order once stock is updated
7. How will I receive my soft copy after payment?
After successful payment verification, you will receive a download link via WhatsApp or
email.
Students are advised to download and save the file immediately.
8. How are Term-End Examinations and handwritten solved assignments related?
Assignments form part of internal assessment, and marks are added to final examination
results, especially for Indira Gandhi National Open University (IGNOU) and other distance
education systems.
9. How to buy and download assignments?
- Contact us with programme & subject details
- Confirm price and availability
- Make payment via approved methods
- Receive the download link< after confirmation
10. How to buy and download projects or synopsis?
Project materials are provided strictly for reference. You can order by sharing:
- Programme name
- Subject / project title
- Session
Delivery is done via PDF or guidance format, depending on requirements.
11. Can I buy customized projects?
Yes. Customized project guidance may be available for selected programmes. Please contact us with complete details before ordering.
12. How can I buy IGNOU help books or guides?
You can order IGNOU help books by:
- Contacting us directly
- Confirming availability and price
- Choosing delivery mode (courier or pickup, if applicable)
13. I am unable to download my purchased product. What should I do?
Please contact us immediately with: or courier, while others require physical submission.
- Order details
- Screenshot of the issue
- Choosing delivery mode (courier or pickup, if applicable)
We will re-share the download link if valid.
14. Is it possible to purchase materials directly from your office?
Yes, office visit may be possible during working hours.
We recommend calling before visiting to confirm availability.
15. Is ordering online safe?
Yes. We use verified payment methods and provide direct academic support. Student data and transactions are handled responsibly.
16. Do you offer discounts on bulk purchases?
Bulk purchase discounts may be available for:
- Multiple subjects
- Group orders
Please contact us for eligibility.
17. What payment methods do you accept?
We accept:
- UPI
- Bank Transfer
- Google Pay / PhonePe / Paytm
Payment details are shared during order confirmation.
18. Why are your prices higher than others?
Our pricing reflects:
- Updated and syllabus-based content
- Exam-oriented preparation
- Ethical academic support
- Reliable post-purchase assistance
We focus on quality, accuracy, and trust, not mass duplication.
Contact for Orders & Support
Kushi Institute of Education Centre
Village: Purbakittarbond Part-II
Post Office: Amala
Police Station: Lala
PIN: 788164
District: Hailakandi, Assam
Phone / WhatsApp: +91 7002780368
Managed By: Imdadkushi Foundation
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WhatsApp our award-winning support team 24/7 at 9350849407
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